Opening it
Press Win+R, paste this, press Enter:
%AppData%\w0a\errors.log
If Windows asks what to open it with, choose Notepad. It is a plain text file.
If the file does not exist, nothing has gone wrong yet — it is created the first time something does.
What is in it
A timestamped line for every exception the application caught, with where it happened. Nothing is swallowed silently: if a hardware query failed, if a registry write was refused, if a page could not load, it is in here.
That is the point of it. An application that hides its own failures behind a friendly message is one you cannot diagnose.
What is not in it
- No file names of yours, no folder contents, no game list
- No licence key
- No personal information
It stays on your disk. It is not uploaded, not on a schedule, not on a crash, not on the next start. If you want us to see it, you send it — which is exactly what makes it safe to write everything into it.
Sending it
Do not paste the whole file if it is long. The last twenty lines are almost always the relevant ones, because the most recent entries are at the bottom.
Related
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